Our Latest News & Articles
Just because something was sent, doesn't mean that it is always delivered as expected.What is the deliverability of your essential customer communications?Read More →
We all know there is a cost to acquiring a new customer and so many studies in so many industries tell us that it costs 4, 5, 7, even 10 times or more to acquire a n…Read More →
Regardless of the region you are in globally, we continue to hear about industries that are becoming a commodity industry.Read More →
The Document Institute's partner Cumulo9 was front and centre for the Maranello Motorsport Ferrari win of the Bathurst 12 HourRead More →
13 Critical Functions All Document Owners Must Know
Over recent years, many document owners have made the decision to bring more of the document composition and production processes in-house for their personalised customer communication.
There are many valid reasons to do this, however the relevant stakeholders’ depth of awareness across these functions is critical.