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How Much of Your E-Delivery Arrives?

How Much of Your E-Delivery Arrives?

// Tags: customer communication ccm deliverability e-delivery essential

Just because something was sent, doesn't mean that it is always delivered as expected.What is the deliverability of your essential customer communications?

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Are you Enhancing or Diminishing the Relationship with Your Customers?

Are you Enhancing or Diminishing the Relationship with Your Customers?

We all know there is a cost to acquiring a new customer and so many studies in so many industries tell us that it costs 4, 5, 7, even 10 times or more to acquire a n…

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Partnering for Success

Partnering for Success

Regardless of the region you are in globally, we continue to hear about industries that are becoming a commodity industry.

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Congratulations to Maranello Motorsport and Cumulo9

Congratulations to Maranello Motorsport and Cumulo9

The Document Institute's partner Cumulo9 was front and centre for the Maranello Motorsport Ferrari win of the Bathurst 12 Hour

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13 Critical Functions All Document Owners Must Know

Over recent years, many document owners have made the decision to bring more of the document composition and production processes in-house for their personalised customer communication.

There are many valid reasons to do this, however the relevant stakeholders’ depth of awareness across these functions is critical.

Click here to download the white-paper